Policies

Placing an Order

Thank you for considering Idahome Sweets! We are excited to discuss your event and explore ideas.

To start with, please complete our Consultation Form.

Once we receive this form, we will contact you to discuss it further.

Photos of your ideas are accepted. For organizational purposes, please wait to send photos until

we have contacted you based on your responses to the Consultation Form.

At that time, you can e-mail your photo inspiration to: idahomesweetsbuhl@gmail.com

PLEASE NOTE:

Every decorator has a unique style, therefore exact replicas are NOT GUARANTEED.

If there are particular details needed please inform me.

Deposit & Payment

Orders are not confirmed until a 30% non refundable retaining fee is paid.

Invoices will be sent to you through PayPal via email.

Once the email is sent, you have 48 hours to pay

the 30% non-refundable booking fee and secure your date.

This booking fee will confirm your date.

The remainder of the payment is due at the time of pickup or delivery. 

I accept cash, PayPal, Venmo or debit/credit cards.

*Orders will not be picked up or delivered until full payment is complete!*

Large changes (size, design, etc.) cannot be made to your cake the week

of your order or an additional charge of $50 will be added.
 

Delivery/Pickup

I will stay in touch to remind you of pickup times or delivery times.

I do several orders a week, so please stay true to the times to ensure you and others receive

the order as expected in the time promised.

Your patience is appreciated and your order is receiving the

same quality, care, and attention to detail.

PLEASE NOTE:

Delivery is an extra charge of $5.00 minimum and

after 15 miles is subject to an additional $0.60 per mile.

Once your order has been picked up or delivered, it is solely your responsibility.

There will be no refunds once it is in your possession.

Allergins

I am NOT LIABLE for food allergies.

I cannot promise nut, milk, or other allergies will not be present.

I won’t use the item if told not to; but I’m not a nut, gluten, dairy, allergen-free facility.

Therefore, consuming the product is at your own risk.

By placing an order with Idahome Sweets you confirm that you

understand and accept this waiver of liability and agree to hold harmless Idahome Sweets for any negative reaction or medical condition of yourself and your guests.

We appreciate your understanding!